Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact our support team. This includes your name, email address, payment information, and any content you submit through our platform.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing your keyword research requests, delivering educational content, and ensuring our platform runs smoothly for all users.

Your data helps us understand which features are most valuable and where we can make improvements. We also use your information to communicate with you about updates, security notices, and respond to your questions.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our platform, such as payment processors, cloud hosting services, and analytics providers.

These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us. We may also disclose information if required by law or to protect our users' safety.

Your Rights and Choices

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information. You can access, update, or delete your account information at any time through your user dashboard.

Data Security and Storage

We take data security seriously and implement industry-standard measures to protect your information. Our servers use encryption, secure access controls, and regular security audits to maintain the integrity of your data.

All payment information is processed through PCI-compliant providers and never stored on our servers. We regularly backup your data to prevent loss and ensure service continuity.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we'll delete your personal data within 30 days, though we may keep certain information for legitimate business purposes such as fraud prevention.

Anonymized usage data may be retained longer for product improvement and analytics purposes, but this data cannot be linked back to individual users.

International Data Transfers

Our services are hosted in Taiwan, but some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with providers who meet international data protection standards and have implemented appropriate technical and organizational measures to protect transferred data.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze site traffic, and provide personalized content.

You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. We don't use tracking cookies for advertising purposes.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.